This report examines civil service modernization in ASEAN, focusing on creating a future-ready civil service that is ethical, merit-based, inclusive, responsive, accountable, and transparent. It addresses challenges such as capability and capacity, citizen engagement, digital service delivery, effectiveness and collaboration, and leadership.
(Generated with the help of GPT-4)
Quick Facts | |
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Report location: | source |
Language: | English |
Publisher: |
australian public service commission |
Authors: | Dato Lim Jock Hoi, Peter Woolcott Ao, M.l. Patcharapakorn Devakula |
Geographic focus: | Asean |
Page count: | 172 |
The research method involved extensive engagement with ASEAN Member States, surveys, videoconference consultations, and a comprehensive literature review. The study was conducted in four phases: initiation and inception, literature review, engagement with ASEAN Member States, and final reporting with validation workshops.
(Generated with the help of GPT-4)
The study, initiated by the ASEAN Secretariat with Australian support, aims to inspire ASEAN Member States to implement the ASEAN Declaration on Good Governance and an Agile Civil Service in a Digital Economy. It presents challenges, priorities, and detailed recommendations for modernization, considering evidence and emerging practices. The report includes current state summaries and a literature review.
(Generated with the help of GPT-4)