Four Scenarios for the Future of Workplace AI

AI will affect jobs in four ways, and HR pros will need to lead employees through all of them.

Methods

Scenario development

Key Insights

When it comes to jobs, the future of AI and automation is often described as a zero-sum game: we’ll face either an apocalypse of job destruction or a utopia of new jobs that will far outstrip the ones lost. But in reality, HR leaders will need to prepare for an environment in which AI’s effects on the workplace are more varied and less certain. Indeed, HR leaders will be facing four different scenarios at once – perhaps to widely varying degrees – inside their organizations:

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