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futures:consumer_expectations [2023/05/31 18:10] – removed - external edit (Unknown date) 127.0.0.1 | futures:consumer_expectations [2023/08/06 21:54] (current) – richarderwin | ||
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+ | ======Consumer Expectations====== | ||
+ | Consumer expectations are expanding beyond convenience to personalization and luxury as their level of affluence grows. | ||
+ | =====Summary===== | ||
+ | The Consumer expectations framing suggests a developmental pattern from convenience to personalization and luxury. In the more affluent nations, convenience is firmly entrenched as an expectation, | ||
+ | ---- | ||
+ | /* If your summary gets longer than a couple paragraphs, consider splitting it up under multiple subheadings */ | ||
+ | =====In Futures Research===== | ||
+ | |||
+ | ====Asia is Rising==== | ||
+ | [[library: | ||
+ | |||
+ | ====Rise of ASEAN as a Global Consuming Patterns Influencer==== | ||
+ | The [[library: | ||
+ | |||
+ | As consumers rise up the income ladder, spending on special treats and luxury products will take off. Consumers will be willing to pay a premium for convenience, | ||
+ | |||
+ | Millennials and Gen Z will account for 75% of ASEAN consumers, spending seven to eight hours on the internet each day across devices, with four to five hours on social media. The unprecedented abundance of information and choice will boost repertoire behavior – 65% would switch brands if their favorites were not available – enabling growth of insurgent brands, which are able to innovate more rapidly. | ||
+ | |||
+ | Omni-channel retailing will prevail across ASEAN in 2030. While e-commerce will grow the fastest, reaching 13% penetration from 3% today, offline channels will remain large and relevant. Consumers will switch between online and offline throughout their consumption journey. As a result, social media, e-commerce, everyday apps and offline channels will converge into an integrated platform. | ||
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+ | ====Behavior Patterns==== | ||
+ | [[library: | ||
+ | |||
+ | ====Desire for In-Person Experience==== | ||
+ | [[library: | ||
+ | |||
+ | ====Human Services Value Curve==== | ||
+ | [[library: | ||
+ | |||
+ | ====Abundance Advances==== | ||
+ | [[library: | ||
+ | |||
+ | ====New Business Models and Technologies==== | ||
+ | [[library: | ||
+ | |||
+ | |||
+ | =====Additional Viewpoints===== | ||
+ | ---- | ||
+ | ---- | ||
+ | ~~DISCUSSION~~ | ||
+ | =====Further Reading===== | ||
+ | <span # | ||
+ | =====Citations===== | ||
+ | /* Do not add anything below this line, footnotes will automatically generate below */ |