Creating the Cities of the Future

Just as businesses are embracing a future driven by the customer experience, cities need to develop a collaborative, responsive, and personalized urban experience with their constituents.

=====Key Insights=====Citizens are often considered as users, testers,or consumers rather than producers and sources of creativity and innovation.

Begin with problems, not solutions. Figure out what problem you want to solve or what information you wish you knew. No two cities are the same.

Create coalitions with private industry and universities. There will continue to be enormous commercial interest in monetizing future city solutions. To protect the quality of life and interests of their residents, city leaders will need to be proactive about establishing partnerships that support citizen-centric solutions.

Gather existing data. Once you’ve prioritized the problems you need to solve, look for relevant data the city already has.

Define digital principles or rights. Technology is advancing quickly, and current laws about privacy and data use have not universally kept up with citizens’ concerns. Cities will need to define a set of digital principles and make clear the quid pro quo they are offering citizens for their digital contribution to urban life, planning, and problem-solving.

Categories: Include all of the major categories in the report. Search for and use existing tags here. Add a new tag if topic not already identified. Wrap in tags. Detailed instructions can be found here.

2050_time_horizon report cities citizen-centric_urban_systems