Reimagine the retail workforce

This report examines the need for a more adaptive retail workforce in response to changing consumer and employee expectations accelerated by digital adoption.

(Generated with the help of GPT-4)

The research method involves analyzing current retail workforce trends, consumer and employee expectations, and case studies of retailers who are adapting to these changes. It also includes recommendations for building a future-ready workforce.

(Generated with the help of GPT-4)

The report discusses the transformation of the retail workforce in light of new consumer behaviors and employee expectations, emphasizing the importance of digital fluency, diversity, and a purpose-driven culture. It highlights the gap between current retail practices and the need for proactive investment in skills and workplace organization to create a future-ready workforce. Retailers are encouraged to innovate, reskill employees, and redefine work models to stay competitive and meet the demands of a dynamic marketplace.

(Generated with the help of GPT-4)

Categories: 2021 publication year | English publication language | Global geographic scope | consumer expectations | culture | digital adoption | diversity | employee expectations | equality | future-ready workforce | global geographic scope | inclusion and diversity | organizational structure | purpose-driven culture | purpose driven culture | reskilling | retail | retail innovation | skills investment | workforce adaptation