Mobile Government: E-Government for Mobile Societies: Stocktaking of Current Trends and Initiatives

This study provides a comprehensive overview of the current trends and initiatives in mobile government (m-Government), emphasizing its importance for enhancing administrative and governmental procedures.

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Quick Facts
Report location: source
Language: English
Publisher:

Secure Information Technology Center – Austria

Authors: Thomas Zefferer
Geographic focus: Global

Methods

The research method involved an intensive literature and web research focusing on freely available publications, summarizing main findings and outcomes, and discussing different approaches and methods proposed by authors of these contributions. The study aimed to give a global overview of m-Government activities and initiatives, with a slight focus on European solutions due to their potential impact on the Austrian situation.

(Generated with the help of GPT-4)

Key Insights

Mobile government (m-Government) is a subset of e-Government that uses mobile technologies to improve service delivery and interaction between governments and citizens. This study explores m-Government's enablers, challenges, and critical success factors, presenting a global overview of various projects and discussing relevant studies, articles, and scientific publications. It highlights m-Government's potential to bridge the digital divide, especially in developing countries, and its role in the western 'always-on society.' The study also addresses the importance of user acceptance, security, and privacy in m-Government's success. With the increasing popularity of smartphones, new developments are expected, raising new challenges that must be addressed to ensure m-Government's future success. The study contributes to this success by identifying potentials for further activities and emphasizing the importance of m-Government.

(Generated with the help of GPT-4)

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Last modified: 2024/06/12 16:10 by elizabethherfel